Problem installing IBM iAccess on Windows 7 machine.

[Huddy]

Hi,

We have rolled out a number of new windows 7 machines with iAccess V6R1M0. After getting the wrong version, the next installation the up the following error:



Oddly, the registry does exist.

I don't seem be able get this installed.

1. How do i get rid of this error.
2. In case i have the wrong software, where can i grab these from?
3. What order.. patches etc.

Many thanks

Huddy

[DeadManWalks]

Re: Problem installing IBM iAccess on Windows 7 machine.

back up the registry, then delete the key

[tomliotta]

Re: Problem installing IBM iAccess on Windows 7 machine.

Admin rights? Interference from AV software?

[chrisr]

Re: Problem installing IBM iAccess on Windows 7 machine.

You might kind the key has no values or data?

I have had something similar and copied the info from a working client.
Should be something like
ModificationLevel 0
Release 1
Version 6

Try creating these if they don't exist.
If not I'd go with the backup and delete solution suggested by DMW.

[Rocky]

Re: Problem installing IBM iAccess on Windows 7 machine.

Did you run the installing program by right click and select 'Run as Administrator'?